Hey Ian ...we are just finally settled in!, Jan 6, 2016
I just wanted to take this opportunity to say thank you so much for everything. The kitchen is absolutely beautiful! I am just so pleased with how everything turned out. You guys have been so accommodating and I have no complaints. I have already recommended you to several people!! You have been such a pleasure to work with and I knew from the first day that I make the right decision choosing Mike's Country Kitchen. Ian, you are so knowledgeable and made this process so easy for both me and my husband. We both are so incredibly thankful for your help.
Amber and James
Firstly, we Love our kitchen, Secondly, we Love our kitchen, Thirdly, we Love our kitchen
Thank you so much for your guidance, your patience and your constant attention to our project. We just don’t believe that you can find the kind of personal service that you give in this day and age. Thank you for making our vision come to life. Rodney and Adele Dominey
Your customer services was and is outstanding.
To have Ann come into the home and visually see the kitchen was so helpful in making the kitchen successful, the other 2 companies that I had been working with I had been on my 3 meeting with one and they still had not stepped foot into the house.
The other company had said they would only do the final measurements at the home. The turnaround time fit perfectly into my schedule. MCK communicates extremely well with the customer. I had no questions of what I would be getting or when i was going to be taking place. Thanks again for making this a success!!
John and Perry - the install team...
your workmanship was outstanding, through this project I have had many trades people in... you were by far the most professional and you cleaned up the very best. The install was quick and I am very pleased with the final look. I had interviewed and worked with 2 other kitchen places.
By far MCK topped the other 2.
I just wanted to pass along our gratitude to you & Tony for doing the wonderful design on our kitchen, we totally love it. Tony's suggestions were great & not only appreciated but needed since this was virgin territory for us . It has surpassed our expectations. Also I'd like to pass along a few words about the two great guys that did the installation, Thomas & Sean. They did a great job & in a much shorter period of time than I originally thought they could plus they had unending patience with any of my questions!
Hats off to everyone involved in your company that brought our kitchen from the 1970's to totally up to date. I have a few friends that are wanting kitchen updates & I'm sure they'll be asking for the phone# to your company once they see our results. Thanks everyone!!!!
everything went really great with our reno. We love our new kitchen. Thanks so much for all your help and planning you did a great job.
Lisa & Rob Normore
I just wanted to let you know how happy we were with the high level of service we received
from MCK Kitchens and Chris in particular. He was very professional and extremely knowledgeable
about kitchen design and construction. The results speak for themselves.
Peter Macnab, MRAIC Manager, Atlantic Region
The cabinets are beautiful!. Thanks for listening to my concerns and taking care of the little things especially last week when things were a little confusing, and providing a name for a plumber. He did a great job. I have wanted a new kitchen for many years and it is just as I imagined! WELL DONE! I have a few things to complete such as the flooring but it is coming together. I was discussing my idea for the laminate floor and had not yet made any decisions about the direction I will let it run. I was given some helpful information for when I do my laminate flooring. I am so pleased with the outcome of this kitchen project. My thanks to all involved in this endeavour.
Thanks so much
I just got a call from Robert Good. He called to say that Jon (not sure if Ryan or Verres) was into his house yesterday and he was awesome. Did a great job, and customer service through the roof! (his words) Very impressed. Just called to say that.
Tonya Squires | Kitchen Designer
Dave and I both wanted to let you know what a beautiful job you guys did on our kitchen. I just love all the features we chose and it has all come together and looks amazing! We've only been in the house for a week so I still have at least a dozen boxes to unpack for the kitchen alone!
Wow - this rendering is beautiful. I really like the symmetry and the way this looks a lot. I also certainly don't mind the extra 6" to the island - I'm going to be spending a lot of time there, so every inch will get used!
What can I say - thanks again! I cannot wait to see the finished product. :)
I absolutely love our new kitchen. It's beyond my expectations.
Thanks so much!
The kitchen is done and looks fabulous! Your installers did an awesome job - I'm so pleased.
Let me know the final bill and we'll settle up.
I would like to send a thank-you for my wonderful kitchen renos done by
your company. It was a pleasure to work with Wendy Gay. She is very
professional, friendly and skilled at her job. She visited our home
several times to ensure our renos would suit our wants and needs. We
have dealt with many contractors and trades people as we have been fully
renovating our home. Wendy, by far, has been the best person we have
worked with! She should be recognized for her excellent customer
service and professionalism. Thanks again for making this process a
very positive experience. Our kitchen is beautiful!"
Amy Laplante & Charlie Walsh
August 26th, 2016
It is incredible! I am soooo happy with it! We will certainly send you pictures!
I just wanted to say thank you to yourself, Tony, and your team of builders installers and the countertop people! It was an absolute pleasure dealing with you guys and you made the process very enjoyable. I am beyond happy with the end product. Also I am so thankful that you guys were able to get our kitchen in before Christmas just as you had promised even with my addition to the island (which looks so great!!). We have had such a great experience using you guys for a second time! So thank you again to everyone!!
"Thank you so much for the amazing customer service. Ann, your experience in designing kitchens was incredibly helpful in getting this entire new kitchen done, the functionality is amazing and it is a kitchen that is friendly to be in and use."
Hello Steven ...
my name is Darlene Adams... l had new kitchen cupboards that we purchased and had installed from you four years ago. Over time, one of the corner doors became warped and did not close or hang properly! Called about a month ago and someone was here within a day to look at it and deal with the problem. Yesterday they installed a new door and I am absolutely thrilled with it... I was told the color may be off a tiny bit but I do not see it. Everyone that I have dealt with at MCK has been very helpful and I would like to thank them very much...
Darlene Adams "
I wanted to let you know how pleased we are with our kitchen. From the first meeting with Tony we were so impressed with his knowledge and his professionalism. Paul was sitting on the fence with the renovations as it was and Tony's knowledge and the promise of the ease of the renos are what sold him. We thank both you and Tony for your patience with me especially as I asked questions I had already asked or should have known the answers to and for your opinions as I was deciding on colours, hardware and countertops etc. I never felt that I was an annoyance to you Susan even as the number of phone calls I made to you reached a ridiculous number. The actual installation was great . Steve and Shawn were on time and very professional and friendly. Everything was installed great and all the mess was cleaned up before they left. The call from Tony the next day t o check on the installation was a nice touch. Also Susan your calls and assurances that the small things that needed to be fixed would be done quickly was reassuring that we had chosen the right company with the right people . We will certainly recommend MCK to all of our friends.
Thanks so much for everything,
Marilyn and Paul Boutilier "
"I wanted to say that I just spoke with two separate clients that had Thomas and Shawn install their kitchens. Both absolutely loved these installers!!! I know they are very good at what they do, but more so, I think it is their attitude that the people are impressed with. They represent MCK perfectly!
I'm not sure what they do on site, but I wish all of our installers could watch and learn.
Please let them know.
Tonya Squires | Kitchen Designer "
"We just want to say thank you to all of you there at MCK Kitchens. Shawn and I had another great experience with your company when we recently embarked on our kitchen and baths upgrades. We knew we could count on Tony to help us with fine -tuning our design ideas.
We contacted Tony over a year ago for advise about our project . Although our job would not take place until more than a year after that meeting, we were treated as though we had already contracted for service.
Thank you Susan for keeping everything on our project so well organized. You are so pleasant and accommodating Susan. Also, a big thanks to Jon and the rest of the service department for their professionalism, punctuality and fabulous craftsmanship. Jon and the rest of the guys work so hard and are so very patient and polite. You have chosen your employees well!
We knew that we would be making the best choice when we contracted you for our project and we are beyond pleased with the results. We'll be sure to tell others about the impeccable service at MCK and would not hesitate to recommend you to our family and friends.
Denise and Shawn "
"Thank you Tonya for helping to make our kitchen reno a success! We are very pleased with the results. We couldn't have done it without you!
Roxanne MacLean "
I am writing to let you know how pleased we are with the out come of our cabinets in both homes. The expertise and support we received from Cindy Griffin was outstanding. Ms Griffin is a very professional and client focused lady, it was a pleasure having her as our consultant and sale representative. eg: without hesitation, Cindy would answer questions, provide advise, etc, etc. Also your install experts, friendly, positive and very professional. Also pleased with the stone company. ALL AROUND EXPERT TEAMS Your company and staff at all levels were knowledgeable in there trades and a pleasure to have on our kitchen projects. A job(s) well Done
PS It's nice to deal with locally owned company and know that we are getting good products and services.
From the Happy Kitchen Galipeau Family Jan and Pat Galipeau "
A quick word to say that we are really happy with the kitchen and the service we got from MCK. Your team, Ian, yourself and the installers, Mike and Jeannot, did an amazing job since the very beginning. Ian and yourself offered one of the best customer service I ever had. The replies were fast and accurate. And you were certainly patient to go through our multiple requests for small modifications here and there! The installers did a really good job as well. They worked really hard and late to get everything finished. However, we didn't feel they were rushing to get it done with at the end even though it was past 18h00. They were really polite and took the time to answer my questions and concerns and offered a practical solution to our issue with the kick space heater. In brief, we had a great experience with MCK and you can be sure MCK will get a great recommendation from us to anyone asking. Please make sure this email is forwarded to everyone supervisor.
Thank you again
Genevieve Houle "
I wanted to drop you a quick follow up note on my purchase and dealings with Mike’s Country Kitchens. I would like to let you know I feel the service and follow up from start to finish has been impeccable. Roy, you were professional and very service oriented and looked after all of my needs, helping me from choosing styles for my kitchen to moving installation dates when needed and with all of the questions about my flooring dilemma. Installation day was a pleasure as well, Tim and Jeannot were very friendly and professional, made sure things were the way I wanted them and worked long and hard to make things fit properly in 30+ degree weather ! I can’t say enough about how pleasant my experience with MCK has been, having done quite a few other renovations over this past summer MCK certainly stood out in the group of people and companies I have dealt with. The finished product is beautiful and better than I could have imagined from the plans. Thank you again for everything.
Kathryn Sweet "
We built a new home and had Mikes Country Kitchen install the kitchen and bath cupboards. We just wanted to say that we are very happy with the product and service that we received. Roy was very patient and helpful with suggestions when we were picking our cupboards and countertops, and whenever there were any problems he was very prompt to come to the construction site. Lisa was very accommodating at rescheduling.....and rescheduling.....and rescheduling our installation date! Mike was excellent with the installation - very professional and competent at his job (you could have him train your installers!) When we needed services calls Eric was there very promptedly, and he has excellent with the touchups/repairs.
Thanks for making that part of our home construction enjoyable. We would definitely use Mikes Country Kitchen again, and would not hesitate recommending their services.
Fred and Carol Beattie "
>"Hi Susan and Tony:
Jim and I would like to personally thank you so very much for our beautiful cupboards. We are more than delighted with the look in our little kitchen. We really appreciated working with you both.
Jim and Joey "
A little late but wanted to extend our thank you to MCK for the splendid wine and cheese last Thursday. No, we may not have won the grand prize but as Andy said "oh well, with the excellent deal on the promos, we already won!" ;-)
"Susan Duncan Ernst
I am one week away from completing the renovations at the rental property in the south end. Just flooring and light fixtures to go. As I look at my kitchen, I'm reminded of how easy it was to handle. Tony you were very quick to arrive to measure and outline potential options, the kitchen was built as per the design and on time allowing me to work at pace to renovate an entire home in just under 6 weeks. I also think I need to mention your installers. I think their names were Thomas and Shawn. They arrived on time, allowed me to ask questions about how things were planned to go, made a neat and try job of the install, respected the rest of the house, making no mess, no scuffs or any trouble and were very respectful, and easy to work with. They called me as requested 20 min before completion to have me come and inspect and the kitchen looks great. I wanted to make sure I thanked them, as frankly a kitchen doesn't mean much if it ain't installed well. Thanks to the MCK team and with future properties I look forward to using you again. Adam Conter When my husband and myself started on the adventure of building our first new home I had a very specific vision for the kitchen I would own for the next 20 years. After several visits to kitchen contractors we decided MCK was the right fit for us. Peter Thomas was so helpful in interpreting my vision of culinary bliss into fantastic tactile reality with his calm and knowledgeable demeanor. He truly helped us in making some of our biggest decisions for the heart of our home painless. Now that we are living in our new house the quality of my dream kitchen can only be expressed in the width of my smile, which is large indeed
Warren and Tanya Rodgers "
Mike and Jeannot did a great job installing our kitchen cupboards, showing professionalism and and pride in their work. That is very rare these days. Our house is 78 years old and hasn't seen a square corner, smooth wall or level floor in decades. Despite the odds, Mike and Jeannot worked diligently to square and level off our new cupboards. We appreciated how they consulted with us over any changes or adjustments that had to be made as their work progressed. Conversation was very easy and both men understood our need to be closely involved in the installation process. Thank you to Mike and Jeannot for returning to our home twice for those final adjustments. It was a pleasure to have you, Ian, and Mike and Jeannot in our home and because of everyone's friendly and helpful attitudes, we have recommended Mike's Country Kitchens to two other families, one of which you have already heard from.
Thank you once again.
Louise & Gary Fraser "
first let me start by saying how pleased we are with our new cabinets, the food even tastes better cooked in this kitchen!!! It has been a pleasant experience right from the start, from our first show room visit to the actual install. We were never pressured to go for the "higher scale" products, the quote was presented in a very efficient professional manner, all staff from showroom to installers were very friendly and accommodating. I will certainly be recommending your services to anyone in the market for cabinets.
Thanks again, great doing business with you.
Angela and Gary Cooper "
"Dear Mr. Ryan,
At the completion of a new kitchen extension at 49 Wedgewood Ave., Halifax, I wish to express appreciation of the work of Chris Feargrieve as designer. We found Chris to have sound, relevant technical knowledge, a true artist/designer's sense of space and a rapid grasp of the job to be done. These qualities enabled him to take our sketched plans and requirements and to translate and develop them into a very agreeable and efficient space. We also appreciated his attitude of dialogue: - his ability to listen patiently, to explain clearly and to discuss possibilities, difficulties and our wishes and suggestions, and - when appropriate - to express his firm opinion. He obviously enjoys, as we do, the beauty and craftsmanship of MCK cabinetry. We are very pleased with our new kitchen and would certainly recommend Chris to others - and have indeed already done so.
Catherine Rubinger "
"Dear Mr. Steve Ryan:
It is with delight that we write to tell you how happy we are with our new kitchen. The service and attention we received from Chris was commendable. He was invaluable in assisting from the design stage through to the completion of the project. He was accessible and attentive to all details. We were also impressed with the two gentlemen, Brian and Tim, who installed our cabinets. My husband was at home that day and was appreciative of their efficiency and obvious team work. They took pride in their work and left our kitchen neat and tidy! Our new kitchen is everything we hoped it would be and this was in large part due to the exceptional service we received from Chris, Brian and Tim. We will definitely recommend MCK & Woodworking to friends and colleagues.
John and Agnes Greer"
This note is to thank you for the fine work which you and Mike's Country Kitchens did recently on our kitchen renovation and cabinetry. Overall, we're very pleased not only with the final results but with dealing with you from initial information gathering through to installation. While we were comparison shopping and considering which kitchen installer to hire, the following points made it clear to us that MCK would do the best job:
No-one else actually came out to our house to take exact measurements and see any potential problem areas first-hand. We sensed an interest in the kitchen as a whole when you anticipated problems that the plumber and electrician would have. We didn't think this was your responsibility, given that you were only providing cabinets. You stayed after hours at your showroom on several occasions to consult with us. Your price quote was competitive and considered the best value by us (although it was not the lowest quote of the four we received from various installers).
Once we had decided on MCK, the high level of customer service continued, as demonstrated by the following points:
Many revisions to our kitchen layout were made. Good advice was offered but the final design, specifically relating to the island and countertop, was done the way we preferred. A good documentation package on your products was provided. MCK was ready to do the installation before we were. There was good communication between you, the work scheduler, the carpenters and us. Last minute changes to the cabinetry, based on advice from our electrician, were accommodated quickly. The carpenters arrived right on time as scheduled and worked efficiently. Very professional!! The one major problem that cropped up on installation day was promptly solved satisfactorily the following morning.
After talking with friends and colleagues about their experiences, we were initially worried about the things that often go wrong during renovations. However, we had no such horror stories to tell while dealing with you. As I said, we're very pleased with our new kitchen and have no hesitation recommending MCK to friends.
Thank you again,
Mark and Wanda "
This is a note to tell you how pleased we were with the installation of our new kitchen and bathroom cabinets. We first dealt with Chris whom we found to be very professional and helpful in every way. We had a second quote from another well known company and even though they came back with a lower price we decided to go with Chris, which I think says a lot for your employee. The cabinets were installed by Thomas Ryan and Mike Hunt and we thought they did a very professional job as well. A couple of adjustments had to be taken care of and Eric Viau promptly fixed the matter. We had cabinets installed in our new summer home about 7 years ago and again were very pleased with the job. Says a lot for the company. Please let Mike Ryan know of our satisfaction with his employees and a job well done.
Marilyn and John McCormack "
"I just received some photos of my new place and the kitchen cabinets are amazing! They look terrific.
Thank you so much!
Sherri Goldie "
"I just wanted to drop you a note to thank you for the excellent job on our new kitchen. The Natural Cherry cabinets look spectacular and we couldn't be happier!
It's hard to pick things out and try to imagine how they will look when it comes together - but it turned out better than we could have imagined.
We are very proud to show off our kitchen and we are getting great reviews from all who have seen it.
You were terrific to deal with, everything stayed on schedule and the installers did a great job as well.
Glad to hear you had a great trip - now let's hope Spring comes along soon.
Thank you once again, it was a pleasure to deal with Mike's Country Kitchens!
George, Carol, Melissa and Sammie "
"A big thanks to the staff of Mike's County Kitchens and especially to you, Cindy, for your assistance and guidance in helping us achieve the kitchen of our dreams. The birch cabinetry is beautiful. And we cannot thank you enough for the superb job of designing a valance that now holds a very special piece of stained glass.
All and all, our experience with your team was first class.
Keep up the great work, Cindy, and continued success.
Cathy Wesson & Derek Pepler "
"To Whom It May Concern:
We would like to take this opportunity to thank you for some of the finest cupboard work we have ever seen. From the time we entered your Lacewood location and met Tony Chaisson, we were dealt with in the most professional and knowledgeable manner that one will ever encounter. We were very impressed with the way Mr. Chaisson guided us, had our kitchen designed and the competent manner in which Eric Viau and Mike Hunt installed our cupboards. Such craftsmanship and caring is admirable. Even when, though our own error we had a problem, Mr. Chaisson took care of us beautifully. Wow, such service!! As you are aware, good, competent staff is the reason for the success of a company and we must commend you on your choice of staff. We are so very proud of our new kitchen and have shown it off to many of our friends. We have recommended your company to all who have asked and will continue to do so, which is the reason we went to your business in the first place, recommended by friends. Keep up the quality work and wishing you great success.
Clyde and Barb Holland "
The kitchen looks amazing.... It’s my favourite part of the whole house :). Thanks again for all your hard work and dedication. You designed a beautiful kitchen for us. You are a great representative for your company. We really appreciated your attention to detail and getting everything done well and on time. It was a pleasure doing business with you and Mike’s Country Kitchens. We will definitely call on you when it’s time to design and build Pete’s bar :). If you ever need a reference please feel free to use us. It would be our pleasure. Thanks again.
Pete and Janet Egli "
Both Roselie and I wish to voice our appreciation for the work that has been done by your personnel while planning and renovating our kitchen. Shortly after our arrival last July, we first visited your show room at Lacewood Drive in Halifax. That is when we first met Tony. Even though we told him that we were only seeking information and not ready to buy at that time, he really made us feel welcome, answered our questions and had excellent suggestions. Shortly after Christmas, we decided to go ahead and at that time also seeked information from several other retailers. We returned to your establishment several times, acquainted ourselves with your Website and also contacted the Better Business Bureau prior to making the decision to go with your firm. From that point on, both Tony and Susan were truly excellent in sharing their knowledge with us, making appropriate suggestions while planning and coordinating the construction and installation with friendliness and professionalism. Tom and Perry are two other employees that have been made the experience much better than expected. Punctual, clean and gracious, they proceeded with the tear down and reconstruction of the kitchen efficiently and rapidly. We are really pleased with the end product and will not hesitate to recommend your firm if the opportunity arises. Please feel free to use us as reference if needed. I may add, if you are sometime looking for a contractor to do such things as carpentry, electrical or plumbing work, I can recommend John LaPaix & Son. That firm looked after that kind of work to support the kitchen renovations and both he and his personnel were outstanding in the support given.
Please convey our thanks to all involved and thank you for a job well done.
"Dear Mr. Ryan,
We are writing to express our appreciation to MCK, and especially Chris, for our new kitchen. Last August, we set aside one full day to visit four kitchen companies, two in Halifax and two in Dartmouth, with a view to completely renovating our late-1960s kitchen. We carried with us pictures of the old kitchen and some ideas about what the new one should look like. Everything went as planned at kitchen company #1, and we came away with a good impression and a promise of a layout and quotation to follow in short order. MCK was #2 on our list, and when we arrived we were enthusiastically greeted by Chris. Right off the bat, he appeared to be really bright, highly knowledgeable, very personable, and full of energy. He had answers for all our questions, and when we left, again we had promises of a layout and quotation to follow. Instead of heading directly over to Dartmouth as planned, we went home to have lunch and talk things over. We had heard so many stories from friends whose renovation projects had become nightmares, and Chris seemed to be the person who might save us from our own kitchen nightmare. So, we abandoned going to kitchen companies #3 and #4 altogether, and waited for the two quotes to arrive. To make a long story short, we soon entered into a full commitment with Chris and MCK, went through many variations before settling on the final design, and then happily signed the contract. When the job was done, we had probably had a dozen different people work in our kitchen (about half from MCK) and we are pleased to say that every one of them was pleasant, courteous, and efficient, none more so than Chris. We are delighted with the final product and will certainly refer our friends to Chris at MCK in the future.
Susan and Barrie Clarke "
"We (Patti MacAulay and Gino Seca) recently had a house built by Ramar. Our kitchen was built by Mikes and we dealt with Susan and Tony Chaisson.
I just wanted to drop you a note to let you know we absolutely LOVE OUR KITCHEN (see attached pic). Susan and Tony were a wealth of knowledge and information which made our experience all the better.
Just wanted to send this note of thanks...I will CERTAINLY mention Mikes to anyone thinking about a new kitchen.
H. Patti MacAulay "
I visited the site this morning and found your wonderful crew at work installing the cabinets. They were doing a fine job and were extremely polite to the point that they turned off their radio when I arrived (I told them to please turn it back on!). What a professional job they were doing and a pleasure to have them at the site. Just wanted to let you know how pleased I was. I was not able to stay to see them complete the job but it was well underway when I left. I know Bruce will be pleased to see the results.
Many thanks to you and MCK!
Joan Archibald "
I trust you enjoyed the holidays. My family certainly did with many compliments on our kitchen. I would like to let you know that we were very pleased with the service provided by your staff. As most do, we shopped at a few businesses while making our decision. Chris gave us the same attention for our island and countertop as I expect he gives to a complete kitchen customer. Delivery was as promised (actually the week before) and the installers were great. Mike and the chap that worked with him did an excellent job. I have and will continue to let people know how pleased we are with Mike's Country Kitchens.
Brian & Karen McNutt "
I just had a kitchen installed through your company and I wanted to write to say what a wonderful company you have. Roy was my sales person and I couldn't have asked for anyone better. I wasn't sure what I wanted when I came in and relied a lot on Roy's advice and the final product was absolutely amazing. Your service team is also incredible. It wasn't completely done on the first day and we needed something fixed before the weekend and they came back at 5 p.m on Friday to get this done for us. I was extremely impressed. You also over delivered on timelines promised and had my kitchen in earlier than I was expecting which was appreciated. Service and sales support is a lost art in the trades and it is nice to know that there are companies out there that value this service and provide it to their customers. I would absolutely recommend MCK to anyone.
Kelly Johnstone "
Thanks for sending out Mike's crew to fix two of our kitchen drawers. After repairing them, Mike automatically surveyed the rest of the cupboards and adjusted various spots he felt needed to be tweeked. Not too many businesses do extra things like that once you've bought their product. It was very much appreciated!
Louise & Gary Fraser "
Just a quick note to say that I am tremendously impressed with the new kitchen. I feel like I’m standing in a showroom. Thank you for designing such a fantastic collection of cabinets. The new design is far, far better than what was there before. The installers did a fantastic job: they dealt with some nasty surprises that were out of their control, and they voluntarily went the extra mile in several situations – for example, the plumbing pipes that run down the wall beside the sink are now enclosed in finished oak, rather than the original ugly painted box that previously contained them. They were by far the most courteous and professional work crew that I’ve had in this house.
Keith S. "
I would highly recommend you, Cindy, to any of my friends, clients or colleagues that are either renovating or installing a brand new kitchen. Your experience and honesty adds real value when it comes to making some of those hard decisions, and your no-pressure, easy-going style eliminates the pressure that often accompanies a salesperson's advice. During each of the planning, installation and post-installation phases, you remained constantly available, patient, willing to listen, and responded quickly to our concerns. I look forward to working with you again when we're ready to start the next kitchen project.
All the best
Diana & Vlad Cherny "
Please convey our thanks to Salesperson Ian Murray, Installers Mike Hunt and Jeannot Fillmore as well as Thomas and Tim for the pleasant experience during the sale and installation of our kitchen cupboards. From the first contact with Ian to the installation by Mike and Jeannot, a return visit by Thomas and Tim to tidy up some outstanding issues until the final visit by Mike and Jeannot to finalize the job, each visit was executed professionally with the utmost respect, courtesy and consideration. Ian also dropped in at various times including the installation stage to verify everything was being done to our satisfaction. We had quotes from 4 different Companies. MCK was not the lowest estimate but it was because of the personality of Ian and his willingness and enthusiasm to work with Terie and Stephanie that made us lean in the direction of MCK. Ian made them both feel very comfortable from the time he arrived. This was quite a challenge as Stephanie and Terie are very demanding but their concerns were met with pleasantness and respect throughout the whole process. From start until finish, everyone listened intently to our every concern and suggestion and they provided advice, based on their vast experience, every step of the way. Their advice answered many of the questions and concerns that we had. They turned what was a stressful situation for Terie and Stephanie into a relaxing and pleasant experience and it was obvious to me, as mostly an onlooker, everyone was having fun. The decision to go with your Company was one we did not regret. Terie says her kitchen is beautiful as it is exactly as she envisioned it. It was a pleasure to deal with these five friendly, courteous and polite gentlemen. They are a great asset to your Company and because of our experience surrounding this sale and the way each aspect of the contract was met, we will do business with your Company again as we are planning on doing our bathroom next year and we will come calling at that time. Once again on behalf of myself, my wife Terie and daughter Stephanie, please pass on out thanks to them.
Charlie Berube "
Just wanted to let you know that we are very pleased with the new kitchen, that you designed for us. It turned out great and we are very pleased with the result. I would also like to say that your installers Thomas and Tim were very professional and did a great job of installing the cabinets and countertops. They were here, on time, and worked very hard all day. There, again, thanks for a great kitchen that we will enjoy for years to come. If anyone we know is thinking of redoing their kitchen we will certainly let them know that we had an all around great experience with Mike’s Country Kitchens.
Stephen and Anne Beers "
Wanted to let you know what a great job Thomas did with week with the outstanding items. He was very professional and did excel lent work with a great eye for detail. Kitchen and baths all look great, he took the drawer front and will let us know when a new one is ready. Counters went in yesterday and really set it all off, kitchen looks like it's from a magazine.
Thanks for all your help, I appreciate it.
The kitchen is done and it looks fantastic! We certainly made the right choice in going with Mikes Country Kitchens. You and Tony were so accommodating and patient in addressing all of our needs. Your team was prompt, courteous and went out of their way to make sure everything was done to our liking. I will definitely recommend you to anyone I know looking for a new kitchen.
Thanks again. I will drop off those pulls on the weekend or next week. Thank you for processing the refund on them for me.
Brad and Kirstin "
"Good morning and Happy New Year.
2011 was a busy one for me after I sold my house and looked once again at renovating a kitchen . MCK had done a wonderful huge maple kitchen for me i n 1998 which was a selling feature in our house so I had no hesitation in having MCK do the kitchen in my new home . This time i had the pleasure or working through ideas and designs with Chris Feargrieve . The finished kitchen speaks for itself . . it is beautiful . As one visitor commented . . "this is a magazine kitchen." Going from a large kitchen to a galley style made the demands for efficient use of every inch a priority. Chris co-ordinated my wish list and budget with design features that ensured it is a pleasure to walk into my new kitchen every day. He was available by phone, made site visits and collaborated with my contractor to ensure that the finished kitchen met all my expectations. While I don' t expect to move again soon when I do I will be contacting Chris and MCK.
Lynn McAslan "
Just to let you know we are very happy with our new kitchen and to take this opportunity to Thank you for all your help.For the time you took to follow through with what we were looking for.Also very happy with the installers and service man Eric,very courteous employee's.I would highly recommend you to any of our friends. Best Regards
Mary Arey "
"Hi Tony & Susan,
sorry for the delay in getting this to you, lots of finishing touches on the house doesn’t give me much time to take a break. I want say thank you for all your help regarding my kitchen. You two went above and beyond my expectations of customer service right from the first day I walked in to take a look. I made my mind up the day I came to see you that I was going to purchase my kitchen with MCK. You stayed on top of things when I was all over the place with getting the house ready, it was nice to know I didn’t have to worry about the kitchen. The installation guys were great too, no complaints. I had tears of joy when the kitchen was installed and I got to see it the first time. Nathan started laughing at me when I almost cried and said why do you want to cry I said because it was such a happy moment & when you are building you go through so many hurtles it was nice to see something done right and look so nice Again, thank you for everything, you two were awesome!
Have a great day,
Tera Rondeau "
"I just wanted to pass a note to say a big thanks to MCK for a job well done!
Tony made the sale right from the start with his prompt visit , excellent kitchen design and enthusiasm for my project . He was patient and helpful every step of the way and didn't miss a beat, even recommending a great contractor to do the work (Mike Goble). I am more than pleased.
Tony's wife Susan was also great in helping with general advice re :
countertops , and helped to sway me toward the best choice for me.
The installers, Mike Hunt and his partner "Gino" were superb, friendly, patient and professional. I felt that they went above and beyond to ensure I was satisfied at the end . It was a real pleasure and a "rare" experience to deal with folks that really seem to enjoy their work and take pride in the final outcome...
Overall, a great experience and I would highly recommend MCK without hesitation .
Have a great day,
Catherine Campbell "
"We would like to complement your sales staff ( Chris ) and the 2 crews who installed our new kitchen cabinets. The sales experience was very professional and Chris was very helpful. The 2 different installation crews were very professional and great to work with. I would recommend your company to anyone looking for a new kitchen!
We love our new cabinets!!!
Please offer our thanks to Chris and the crews. Cheers, Greg & Debbie "